- Our sales and deliveries are exclusively subject to the following terms and conditions of sale, unless deviations are explicitly stated in our quotation or order form.
- Our offers are made without commitment. Every order is binding for the customer. The order forms signed by our sellers or other agents only bind our company after written confirmation by the management or if the products and / or services have been delivered.
- The weights, quantities and other technical characteristics on catalogs and brochures are given approximately.
- Unless otherwise agreed, the prices stated in the agreement only include the selling price of the goods to the exclusion of all other costs such as taxes. The VAT on our sales and services is always at the expense of the customer. Only the prices at the time of delivery apply.
- The delivery times are given as an indication and cannot be considered as a commitment on our part, because they are subject to many unforeseen elements. In the event of an overrun, they cannot give rise to a termination of the contract, a price reduction or compensation. In the event of force majeure, such as a strike, lock-out, claim, fire, flood, etc., the delivery times will be automatically suspended.
- The liability of the delivery is regulated according to the conditions of the Incoterms. The buyer must check the conformity of the goods upon receipt. The loading of the goods in our warehouses by the customer or his representative is done at the customer’s own expense and risk. It follows that Dumo-Technics can only be liable if the loading has been carried out by its designated staff. Any return of goods that was not accepted in advance will be refused.
- To be valid, every complaint regarding the delivered goods and / or services must be reported within 8 days after receipt of the goods.
- Contrary to article 1583 of the Dutch Civil Code, the goods remain our full property until the date of full payment of the invoice
- All payments must be made in cash, without discount, at the registered office of the company. In the case of an express agreement, the non-payment on the agreed due date, by operation of law and without any notice, entails a negligence interest of 12% per year. Also, by law and without any notice, a damages clause of 15% is owed, with a minimum of EUR 125.00. Regardless of what precedes, we reserve the right, in the event of late payment, to stop deliveries, to break the contract against the debtor or to take back the goods, in application of article 9.
- Without our written permission, our agents or representatives are not authorized to give discharge or collect money.
- All disputes of whatever nature, directly or indirectly arising from this contract, fall under the exclusive jurisdiction of the Commercial Court of LEUVEN.
